Frequently Asked Questions About Heating and Cooling

This is one of the most common questions homeowners ask. The decision to repair or replace your HVAC system depends on several factors:

• System Age: If your furnace or AC is over 10-15 years old, it may be less efficient and more prone to breakdowns, making replacement a better long-term investment.
• Repair Costs: If repairs cost 50% or more of a new system’s price, replacement is often more cost-effective.
• Breakdown Frequency: Frequent repairs are a sign your system is nearing the end of its lifespan.
• System Efficiency: Older systems with lower SEER ratings use more energy, leading to higher utility bills.
• Warranty: Expired warranties can make repairs more expensive.

We offer a Furnace & A/C Health Report to help you make an informed decision.

Saving on energy bills is easier than you think! Here are some proven tips:

• Programmable Thermostat: Automatically adjust temperatures when you’re away or asleep.
• Regular Maintenance: Keep your system running efficiently with annual tune-ups.
• Insulation: Ensure proper insulation in attics and crawl spaces to prevent heat loss or gain.
• Air Sealing: Seal leaks around windows, doors, and ductwork to prevent energy waste.
• Air Filters: Replace filters regularly to maintain airflow and efficiency.

Small adjustments, like lowering your thermostat by 1-2 degrees, can also make a big difference over time.

Replacing both systems simultaneously isn’t always necessary, but it can be cost-effective if both are nearing the end of their lifespan (10-15 years). This ensures matched efficiency and optimal performance. However, if one system is still in good condition, replacing just the other may suffice.

Regular maintenance is key to extending your system’s lifespan and avoiding costly repairs. We recommend:

• Furnace Tune-Up: Every fall before the heating season.
• AC Tune-Up: Every spring before summer.

Our HVAC Maintenance Program covers everything from inspecting components to cleaning coils and checking refrigerant levels.

Look for these signs:

• Strange odors or sounds (e.g., burning smells or clicking noises).
• Difficulty starting the fireplace.
• Visible damage or rust.
• Carbon monoxide concerns (requires immediate attention).
• Discolored or foggy glass
• Presence of excessive dust or pet hair
• Lack of service in the last 5 years
• Change of home ownership

Common causes include:

• Incorrect thermostat settings.
• Dirty air filters restricting airflow.
• Refrigerant leaks.
• Tripped circuit breakers.
• Frozen evaporator coils.

If troubleshooting doesn’t resolve the issue, call a professional.

Before calling for help, try these steps:

• Check the thermostat settings.
• Inspect the circuit breaker.
• Replace or clean the air filter.
• Ensure the pilot light or ignition is working.

If the furnace still doesn’t work, contact us for emergency repairs.

Yes! We provide 24/7 emergency HVAC services for businesses to minimize disruptions and keep your operations running smoothly.

Absolutely. We believe in transparency and empowering our customers. If you’ve received a quote from another company, we’re happy to provide a complementary  second opinion.

Strange noises (e.g., banging, rattling, or squealing) can indicate issues like loose panels, failing motors, or cracked heat exchangers. Ignoring these sounds can lead to costly repairs, so it’s best to call a professional.

Smart thermostats offer:

• Energy Savings: Automatically adjust temperatures based on your schedule.
• Remote Control: Manage your thermostat from anywhere via a smartphone app.
• Usage Insights: Track energy consumption to identify savings opportunities.
• Increased Comfort: Learn your preferences for optimal comfort.